Keynote

The Limit Is Our Imagination: Trust, Delegation and Cybersecurity in the Agentic Library

Prof. Ts. Dr. Nor Badrul Anuar Juma'at
Prof. Ts. Dr. Nor Badrul Anuar Juma'at
Title slide: The Limit Is Our Imagination, Trust, Delegation and Cybersecurity in the Agentic Library

Title slide of the closing lecture, UNAIR International Guest Lecture Series, Day 5.

On 13 November 2026, Prof. Ts. Dr. Nor Badrul Anuar Juma'at, Director of CSNET, delivered the closing lecture of the Online One-Week International Guest Lecture Series organised by the Department of Information and Library Science, Faculty of Social and Political Sciences, Universitas Airlangga, Indonesia. The series theme was Future Libraries and Intelligent Information: Knowledge, Data, AI, and Trust in the Digital Age.

Two trust traps

Speaking to library and information science students and academics, Prof. Badrul argued that in the agentic era the limit is our imagination. AI agents can already search, check, summarise and draft, so the real question is how far we trust them and what we delegate. He named two trust traps: Management Fantasy, where leaders expect a platform to settle decisions they must make, and Officer Delusion, where staff accept convincing output as verified evidence.

Slide: If a task is reversible, it can be delegated to an agent

A simple delegation principle

In response, he proposed a simple rule: if a task is reversible, it can be delegated to an agent. Pencil work goes to the agent; ink stays with us. Cybersecurity then becomes the work of making more things reversible through tested backups, version control, audit trails and least-privilege access. Reader privacy remains the hard boundary, because a leaked record cannot be recalled.

Libraries as trust anchors

He closed by positioning libraries as trust anchors that help people and agents trace the origin, authenticity and version of what they read. The organisers thanked Prof. Badrul for sharing his perspective on the agentic library.

The full slides are available in the CSNET Library.

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